Testimonials

Users comments / feedback:

I have found icontact to be a wonderful easy to use tool. It's a helpful resource for candidates undertaking the NCCCO. It also helps assessors as it saves time in the preassessment stage. Assessors can direct candidates to the site to gain more information on the topic at hand.

I would thoroughly recommend Icontact. Our team has found the resource and information supplied on this site extremely helpful for NZQA. Nt to mention all the other helpful information that they have been able to use in dealing with Customers everyday.

In my experience, the most effective training programmes are written to Industry & qualification standards. iContact provides a attractive alternative to paper based or classroom training that is tuned to the learning preferences of our Gen Y demographic & is an excellent computer based learning option.

iContact are a professional outfit that deliver an exceptional level of learning that is easily transfered into the workplace.

Consensus from the Team is that they learned a lot and enjoyed the journey.

It's a great aid and reference tool for people undertaking the NCCCO. It also gives great information around good customer service skills.

It is written to qualification standard. It is interative, self paced & progress is able to be monitored.

The material is linked to employees jobs. The site is easy to navigate. There is just the right amount of info for staff per page. Great service from the friendly staff.

Comments from Strive Assessors after assessing clients on icontact:

"Our Assessor said that she was very impressed with the level of ability of the trainees after completing the first module. All trainees were passed as competent, without any hesitation. She can see that this will help in reducing assessment time and the need for re-assessment and was very impressed."

"From my perspective I have noticed that candidates using Icontact have been extremly prepared for assessment. This is evident from the responses I have been getting during questioning.

Candidates have expressed that Icontact is user friendly and has assisted them well with respect to study and preparation for assessments.

So in a nutshell it appears that Icontact is working well with no major concerns expressed."