Course Information
National Certificate in Business (First Line Management Level 4: 45 credits)
Course Outline:
- Develop strategies to establish and maintain positive workplace relationships
- Demonstrate knowledge of performance planning
- Identify key workplace organisational principles
- Plan and monitor performance of others
- Apply time management concepts and methods in business situations
- Demonstrate team building skills
- Implement a Health and Safety plan
Plus up to 4 of the following:
- Develop strategies for communicating in a culturally diverse workplace
- Use effective business writing skills in a business organisation
- Apply Problem-solving techniques
- Lead a group or team to achieve an objective
- Manage interpersonal conflict
So where can this qualification take you?
This qualification recognises the skills and knowledge expected of role holders or people seeking positions as team leaders, supervisors, charge hands, or first line managers.
Holders of this qualification may be responsible for managing people, resources, and/or projects.
| Compulsory Unit Standards The following unit standards must be completed in order to achieve the First Line Management Level 4 qualification total a minimum of 45 Credits: |
|||
| Unit ID | Unit Standard Title | Level | Credit |
| 1987 | Develop strategies to establish and maintain positive workplace relationships | 4 | 5 |
| 23396 | Demonstrate knowledge of performance planning | 4 | 3 |
| 16342 | Identify key workplace organisational principles | 4 | 4 |
| Total Credits (Compulsory) |
12 |
||
| ELECTIVE A UNIT STANDARDS (all 19 credits required) | |||
| 23397 | Plan and monitor performance of others | 5 |
6 |
| 16614 | Apply time management concepts and methods in business situations | 4 | 3 |
| 18336 | Demonstrate and apply knowledge of team-building skills | 4 | 5 |
| 15189 | Implement a health and safety plan for a workplace | 4 | 5 |
| Total Credits (Elective A) | 19 | ||
| ELECTIVE B UNIT STANDARDS (Balance of 14 credits required) | |||
| 11099 | Develop strategies for communicating in a culturally diverse workplace | 4 |
4 |
| 16612 | Use effective business writing skills in a business organisation | 4 | 4 |
| 9696 | Apply problem-solving techniques | 5 | 4 |
| 21335 | Lead a group/team to achieve an objective(s) | 4 | 5 |
| 9704 | Manage interpersonal conflict | 4 | 6 |
What is a Unit Standard?
A unit standard simply describes what you need to know or be able to do to be assessed as competent in a particular skill area. National qualifications are made up of unit standards, which are set at different levels to indicate the degree of difficulty.
For each unit standard you gain and are assessed on, you gain credits. To achieve a national qualification, all you have to do is complete the required number of credits.
What is a National Qualification?
There are three kinds of national qualifications:
- National Certificates - Levels 1-4
- National Diplomas - Levels 5-6
- Degrees & Post Graduate Programmes - Levels 7-10
As you achieve your unit standards, your details are listed on a Record of Learning. This should be a link to access via the internet , held on a national database by NZQA, to keep track of your achievements.
You can accumulate credits over a number of years and from a variety of providers, until you have completed a qualification.